Our products come with a one year manufacturing defects warranty. Usually if there is a manufacturing defect this is noticeable immediately on opening the item or at least the first time the item is used.
Should there be an issue with your item we will send out a replacement tent immediately and have the faulty item collected by courier.
We pride ourselves on quality workmanship, using the best materials available.
If you are not happy with your purchase for any reason, or change your mind, please contact us within 3 working days of receiving your parcel & we will do our best to resolve the matter quickly.
Please refer to our Returns Policy for further info. Looking after our customers is our #1 priority.